FAQ

1. When will my order be shipped?

Orders are usually shipped within 1-3 business days.

2. How long does delivery take?

Deliveries within Switzerland typically take 7-14 business days.

3. How much is the shipping fee?

All our shipments are made with free shipping.

4. What are the return conditions and timeframe?

You can return the product free of charge within 14 days after receiving it, as long as the product and its packaging remain in resalable condition.

5. How do I make a return?

Simply email our support team at spritzswiss@gmail.com with your order number, the product(s) you want to return, and the reason for the return. We will guide you through the return process.

6. Are your products original and reliable?

Yes, at SPRITZ, we only offer 100% original, dermatologically tested, and reliable products.

7. What payment options do you offer?

You can shop securely using credit cards, debit cards, and other safe online payment methods.

8. How can I track my order?

Once your order is shipped, you will receive an email with a tracking code. You can easily track your package using this code.

9. How can I contact customer support?

For any questions or support requests, you can reach us at spritzswiss@gmail.com.